In accordance with the provisions of articles L.221-18 and following of the Consumer Code, the Buyer has a withdrawal period of fourteen (14) working days from the date of delivery of his order.
When the Buyer has his right of withdrawal, he exercises it by sending the Seller, within the period indicated above, a registered letter with acknowledgement of receipt specifying his wish to use this right or by returning the standard form for exercising the right of withdrawal communicated by the Seller following his order.
The Buyer must return the Product(s) concerned to the Seller, within 14 days of communication of its decision to withdraw in their original packaging, in good condition, complete (accessories, notices, etc.), suitable for re-marketing, and accompanied by a copy of the purchase invoice.
The Buyer must return the products to the following address: CARAMBELLE - Service Web - 14 rue Pierre et Marie Curie - ZA La Haute Limougère -37230 FONDETTES.
The costs of return will be the exclusive responsibility of the Buyer.
If all of the conditions required for the return of the Products are not met, the Seller may deduct from the sums to be reimbursed, where applicable, a share of the selling price corresponding to the selling price of the missing Products, as well as the repair, replacement and/or repair of any damaged Products.
The Seller undertakes to reimburse the Buyer within 14 days from receipt of the registered letter specifying the Buyer's desire to withdraw or the standard form. Nevertheless, the Seller is entitled to defer this reimbursement until the Products have been recovered.
The reimbursement is made directly to the Buyer's bank account, according to the same terms and conditions as those used to make payment for the Products in question, unless the Buyer expressly agrees to use another means of payment.