Christmas ornament log

1) Add products to your cart: Select the products you want to purchase and add them to your cart.

2) Access your cart:

• Click on the cart icon at the top right of the page.
• If you have finished your selection, click on “Continue”.

3) Checkout process:

• Log in to your account or create a new one if needed (you can also place an order as a guest).
• Fill in your personal information. Choose your delivery method, then proceed to payment.
• Confirm your order. You will receive a confirmation email once your order has been validated.

When you place an order on our website, you will automatically receive a confirmation email and a payment email.

If you do not receive these 2 emails, please contact us via our contact form or directly at the following address: boutique@scrapcooking.fr so that we can check together whether your order has been successfully processed.

To cancel or modify your order, please make sure it has not yet been marked as "shipped". If your order is still showing the status "payment accepted" or "being prepared", please contact our Customer Service via our contact form or directly at the following email address: boutique@scrapcooking.fr.

Our team will handle your request. Please make sure to contact us as quickly as possible to ensure that changes can be processed before your order is prepared and shipped.

Within mainland France:

Delivery by DPD to a Pickup point, fixed price: €4.90

Delivery by DPD to your home with hand delivery, fixed price: €5.90

Delivery by Colissimo to your home, fixed price: €6.99

Outside mainland France:

Delivery by Colissimo to your home with signature*

Delivery by Colissimo to a Pickup point*

*For orders outside mainland France, the delivery cost varies depending on the weight of the package. You can check the exact delivery price by simulating an order online.

All your payments are 100% secure through the STRIPE platform, in compliance with French and international interbank security standards.

STRIPE allows businesses to accept credit and debit card payments, as well as other payment methods such as APPLE PAY and GOOGLE PAY.

STRIPE implements several measures to ensure transaction security:

• PCI-DSS Compliance: Stripe is certified PCI Service Provider Level 1, the highest level of certification in the payment card industry.
• Encryption: Sensitive information, such as credit card numbers, is encrypted using AES-256 technology.
• Tokenization: Card information is converted into tokens that can be used for future transactions without storing the actual card data.
• Strong Customer Authentication (SCA): Stripe supports SCA, a requirement of the European PSD2 directive, to reduce online fraud.
• Fraud detection: With its Radar tool, Stripe uses advanced algorithms to detect and prevent fraud.

Payments by credit card are secure, and no banking information is transmitted to La Boutique ScrapCooking®. Only the secure Stripe service processes your payments.