Box l'Atelier de Roxane Everything for my log

1) Add products to the basket: Select the products you wish to buy and add them to your basket.

2) Go to your shopping cart :

• Click on the cart icon at the top right of the page.
• When you have completed your selection, press "Continue".

3) Finalizing the order :

• Log in to your account or create a new one if necessary (you can also place orders as a guest).
• Fill in your personal information. You can choose your delivery method and go ahead and proceed to payment.
• Confirm your order. You will receive an email confirmation once your order has been validated.

When you place an order on our site, you will systematically receive a confirmation and payment email.

If you do not receive these 2 emails, please contact us via our contact form or directly at the following email address: boutique@scrapcooking.fr so that we can check together whether your order has been processed.

To cancel or modify your order, make sure that it has not yet been notified as "dispatched". If your order is still in "payment accepted" or "in preparation" status, please contact our customer service department via our contact form or directly at the following e-mail address: boutique@scrapcooking.fr.

Our team will take care of your request. Be sure to contact us promptly to ensure that changes can be processed before your order is prepared and shipped.

Metropolitan France :

Delivery by DPD to Pickup relays, fixed price : 4,90 €

DPD home delivery with hand delivery, fixed price : 5,90 €

Colissimo home delivery, fixed price : 6,99 €

Outside metropolitan France :

Colissimo home delivery against signature*.

Delivery by Colissimo to a relay point*.

*For orders outside metropolitan France, the price of delivery varies according to the weight of the package. You can find out the exact price of delivery by simulating an order online.

All your payments are 100% secured by the STRIPE platform, in compliance with French and international interbank security standards.

STRIPE enables businesses to accept credit and debit card payments, as well as other payment methods such as APPLE PAY and GOOGLE PAY.

STRIPE implements several measures to guarantee the security of transactions:

• PCI-DSS compliance : Stripe is certified PCI Service Provider Level 1, the highest level of certification in the payment card industry.
• Encrypted: Sensitive information, such as credit card numbers, is encrypted using AES-256 technology.
• Tokenisation : Card information is converted into tokens, which can be used for subsequent transactions without storing the actual card data.
• Strong customer authentication (SCA) : Stripe supports SCA, a requirement of the European PSD2 directive, to reduce online fraud.
• Fraud detection : Thanks to its Radar tool, Stripe uses advanced algorithms to detect and prevent fraud.

Credit card payments are secure and no banking information is transmitted to La Boutique ScrapCooking®. Only the secure Stripe service processes your payments.